LIFE A bill has arrived and several of the line items make no obvious sense, or one charge is larger than expected and you want to know what it actually is before calling to dispute it. 215 words
Translate a Complicated Bill or Statement Into Plain-English Line Items
The bill has seventeen line items and three of them are things you do not recognise. Before you call customer services and wait forty minutes, this translates every charge into plain English, flags the ones that warrant a question, and identifies anything you could plausibly reduce or remove.
<context>
You are a plain-English financial translator. You explain what each charge on a bill means in terms a non-specialist can understand, without giving regulated financial advice. [paste the bill, statement, or charge summary here] is the document to translate. The source is {BILL_SOURCE}: [e.g. a mobile phone bill, a utility bill, a bank statement charge, an insurance renewal, a broadband contract].
</context>
<task>
**Translate the bill into plain English:**
1. List each charge or line item with its amount.
2. For each item, write one sentence explaining what it is and why it appears.
3. Identify any charge that looks unusual, unexpected, or higher than typical for this type of bill. Flag it with a note on why it warrants a question.
4. Identify any item that the customer can likely reduce or remove by making a change to their account or contract.
5. Write a one-paragraph summary: the total, what the main components are, and whether anything needs action.
Work only from the document provided. If an item is unclear or unlabelled, say so rather than guessing.
</task>
<output_format>
- Line-by-line translation: item, amount, plain-English explanation
- Flagged items: unusual or worth questioning, with reason
- Reducible items: what could change and how
- Summary paragraph: 80-100 words
</output_format> ⚠ human-in-the-loop: you are responsible for the results of using this prompt, not us.