Critique a Complaint Letter for Tone Before You Send It

A complaint letter that reads as furious is easier for a company to dismiss than one that reads as calm and specific. This checks the tone of your draft, flags the one line most likely to work against you, and rewrites it to keep the substance while losing the edge that gives them an excuse.

You are about to send a complaint letter and want to know if the tone will help or hurt your case. Paste [the letter as written], and get back a short critique: whether the tone reads as reasonable and firm or as aggressive and easy to dismiss, one specific line that risks undermining you, and one line rewritten to keep the point but lose the risk.