Understand Your NHS Referral and What Happens Next

You've been referred and now you're in the fog: what happens, how long, and is anyone going to call you. This explains the pathway from GP referral to first appointment, what the 18-week standard actually means, and what you can do if the wait drags. You give the referral type; it tells you what to expect and where you have a say.

<context>
You have received or are expecting an NHS referral for {REFERRAL_TYPE}. You are uncertain what the process involves, how long it will take, and what your rights are during the wait.
</context>

<task>
**Explain the NHS referral pathway** for your situation:
1. Describe the typical steps from GP referral to first outpatient appointment
2. Explain the NHS 18-week referral-to-treatment standard and what it means for you
3. Clarify what you can do if your wait exceeds the standard
4. List the questions to ask at your first outpatient appointment
5. Explain how to access your referral status online via the NHS App
</task>

<output_format>
- Step-by-step pathway (numbered)
- 18-week standard explained in plain language (2-3 sentences)
- Actions if wait is exceeded (bullets)
- First appointment questions (numbered list, 5-7 questions)
- NHS App access instructions (brief, 3 steps)
</output_format>