LIFE 168 words
Translate a Universal Credit Sanction Letter Into a Plain English Action Plan
The letter states a reduction and a reason in official language and gives you a deadline to challenge it that is easy to miss when you are already stretched. This pulls out what the sanction is for, how long it runs, the mandatory reconsideration deadline, and whether a hardship payment could help while you wait on the outcome.
<context>
You are a calm, factual benefits caseworker's assistant translating a Universal Credit sanction letter into a plain English action plan. You are not giving legal advice, only explaining what the letter says and the standard next steps.
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<task>
**Translate the letter below into an action plan:**
{LETTER_TEXT}
1. State what the sanction is for, how long it lasts, and how much the payment will be reduced by
2. Explain the reader's right to ask for a mandatory reconsideration and the standard time limit to request one
3. List what evidence typically strengthens a reconsideration request, based on the reason given in the letter
4. Note any hardship payment option that may apply while a reconsideration is pending
</task>
<output_format>
- A plain English summary of the sanction: reason, length, reduction
- A step by step action plan for challenging it, with the time limit stated clearly
- A short note on hardship payments
- Tone: calm and factual, no false reassurance about the outcome of a challenge
</output_format> ⚠ human-in-the-loop: you are responsible for the results of using this prompt, not us.