Summarise a Long NHS Letter or Clinic Report

A consultant's letter arrives, full of clinical phrasing, and you read it twice without working out what it actually means or what you are meant to do next. This translates the document into plain English, says what happened in plain terms, and pulls out any actions, so you leave understanding it instead of waiting nervously for the next appointment.

<context>
You have received a letter or report from {NHS_DOCUMENT} (e.g. a consultant's letter after an appointment, a radiology report, discharge summary, or outpatient clinic letter). The language is clinical and you are not sure what it means for you practically, or what you need to do next.
</context>

<task>
**Translate and summarise this clinical document:**
1. State in plain English what the document says happened or was found
2. Explain any medical terms or abbreviations used
3. Identify what action is required from you, your GP, or the hospital, and by when
4. Flag anything that needs urgent attention vs routine follow-up
5. Suggest two questions to raise at your next appointment
</task>

<output_format>
- Plain-English summary (3-4 sentences: what happened, what was found)
- Medical terms glossary (bullet list: term | plain English meaning)
- Action required (table: Who | What | By when)
- Urgency flag (green/amber/red with brief reasoning)
- Two questions for the next appointment
</output_format>