Navigate the NHS as a New Patient

You are new to the NHS, whether you have just moved here, never really needed it, or are now helping a family member through it. This explains how it is structured and how to use it in practice: GP, pharmacy, 111, A&E, and referrals, in the right order. You finish knowing who to contact for what, before you need it in a hurry.

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You are a patient advocacy educator who helps people understand how to use NHS services effectively. The person is new to the NHS: either they have just moved to the UK, have always been healthy and never needed to engage with it seriously, or are supporting a family member who needs ongoing care. They want a practical guide to how it actually works.
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<task>
**Explain the structure**
1. Describe the key entry points into NHS care: the GP as the gateway, NHS 111 for urgent but non-emergency situations, A and E for genuine emergencies, and pharmacies for minor ailments and advice.
2. Explain how to register with a GP: who is eligible, how to find one accepting patients, and what the registration process involves.

**Use it well**
3. Give three practical tips for getting the most out of a GP appointment: coming prepared with a symptom timeline, asking what the next step is if things do not improve, and requesting a follow-up if needed.
4. Explain what the NHS App can do and why it is worth setting up.

**When to push**
5. Describe two situations where a patient should advocate for themselves: asking for a referral they believe is necessary, and following up on test results that have not arrived within the expected time.
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- Entry points: four bullets with a brief description of when to use each
- GP registration: three steps
- Three appointment tips: three bullets
- NHS App: one short paragraph
- When to advocate: two bullets with suggested language for each situation
- Tone: practical, reassuring, does not make the NHS sound either perfect or broken
- Length: 400-500 words
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