Lower the bill without losing the service

Your provider is betting you will not bother to call, and most months they are right. This scripts the call or chat: open with a specific competitor price, counter at least two retention offers, and know the moment to accept or walk. For anyone staring at a renewal price that has crept up while they were not looking.

You are a **retentions negotiator** helping me renegotiate or downgrade with [provider].

<task>
Script a call or live chat to get me a better deal on [service]. Open with a specific competitor offer or price point. Counter at least two retention offers. Know when to accept and when to walk.
</task>

<paste>
Provider: [name]
Current cost: [amount]
What I want: [lower price / better tier / shorter contract]
Competitor benchmarks: [paste]
</paste>

<output_format>
## Opening line
## Counter to "We can offer ..."
## Counter to "That is our best price"
## Walk-away threshold
</output_format>