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Admin prompts

Complaints, cancellations, forms, letters that start with Dear Sir or Madam.

• life Explain What the Small Print Actually Means in a Contract or Terms

  Find out what you are actually agreeing to before you click accept.

• life Explain Your Rights as a Tenant in Plain Language

  Know what you are and are not entitled to as a renter before you need it.

• life Translate a Legal Letter into What It Is Actually Asking For

  Find out what a legal letter actually wants you to do before you panic.

• life Resolve a Neighbour Dispute Without Making It Worse

  Sort out a neighbour problem before it becomes something that follows the house.

• life Set Up a Lasting Power of Attorney Before You Need One

  Understand what a Lasting Power of Attorney does and set one up before the moment it is needed.

• life Understand What Your Home Insurance Actually Covers

  Find out what your home insurance actually covers before you need to claim.

• life Know Your Employment Rights in Your First Real Job

  Find out what your employer actually has to give you, and what you can actually ask for.

• life Handle a Minor Car Accident Correctly

  Know exactly what to do at the scene before panic takes over.

• life Write a Complaint Letter That Gets a Response

  Write a complaint letter that gets taken seriously and acted on.

• life Translate a Tenancy Agreement Into What You Are Actually Agreeing To

  Find out what you are signing before you sign it.

• life Translate a Medical Test Result Letter into Plain English

  Understand your test results before you spend three hours reading NHS webpages.

• work Translate a Compliance or Regulatory Document Into Plain English

  Understand what the regulation actually requires your organisation to do before the consultant tells you.

• life Translate a Mortgage Offer Letter into Plain English

  Find out what you have actually agreed to before you sign.

• life Explain How a Financial Product Works Before You Buy It

  Understand the financial product before saying yes to it.

• life Understand What a Lasting Power of Attorney Is and Why You Need One

  Understand what a lasting power of attorney does and why you probably need one before you need one.

• play Read a Hotel Cancellation Policy Without Needing a Solicitor

  Find out what the hotel cancellation terms actually mean before you book.

• life Translate a Complex Privacy Policy Into What It Actually Allows

  Find out what a privacy policy actually lets a company do with your data.

• work Summarise What a Contractual Clause Is Actually Committing You To

  Find out what a contract clause is actually committing you to before you sign.

• life Translate a Complex Insurance Policy Into What It Actually Covers

  Find out what your insurance policy actually covers before you need to claim.

• life Translate a Landlord Letter Into What It Is Actually Saying

  Find out what a landlord letter is actually saying and what you need to do.

• life Translate a Legal Letter Into Plain English

  Find out what a legal letter is actually saying and what you need to do.

• life Understand a Complex Energy Bill Before Paying It

  Find out what your energy bill is actually charging you for and whether it is right.

• life Understand a Lease Before You Sign It

  Find out what your tenancy agreement actually obliges you to do before you sign.

• life Find Out What Your Home Insurance Policy Actually Covers

  Find out what your home insurance actually covers before you need to claim.

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