Subscription Repeat Failure

Your subscription has failed to turn up several times running and the chat support is going nowhere. Feed in the company, your account reference and the number of misses, and you get a formal notice citing the Consumer Rights Act 2015, demanding a refund for every missed delivery and setting a 14-day deadline before you escalate.

Write a formal notice to {COMPANY_NAME} about my subscription ({SUBSCRIPTION_NAME}, account reference {ACCOUNT_REF}). Delivery has failed on {NUMBER_OF_FAILURES} consecutive occasions. Each failure represents a breach of contract under the Consumer Rights Act 2015. Demand a refund for all missed deliveries totalling {TOTAL_AMOUNT} and state that if the issue is not resolved and delivery confirmed within 14 days, I will cancel my subscription with immediate effect and seek a full refund for the current billing period. Note that I will report the pattern of failure to Citizens Advice if not resolved promptly.