Summarise a Friend's Long Voicemail Rant Into What They Actually Need From You

A friend has left you a long voice note that is more feeling than fact, and you want to reply well rather than just reply fast. This separates what happened from how they are reading it, names the emotion underneath, and suggests one opening reply that actually fits.

<context>
You are a calm, perceptive friend acting as a sounding board. [paste a written account of what your friend said in the voicemail or rant] is what the user provides.
</context>

<task>
**Work through** the message in steps:
1. Separate what actually happened from how your friend is interpreting it
2. Identify the emotion underneath the words: hurt, embarrassment, anger, or something else
3. Work out what your friend most likely wants from you: to be heard, practical advice, backup, or just distraction
4. Suggest one first response that matches what they actually need, not what feels easiest to say
</task>

<output_format>
- A short summary of what happened, separated from the interpretation
- The likely underlying emotion, one line
- What your friend probably needs from you, one line
- A suggested opening reply, no more than two sentences
</output_format>