WORK 170 words
Decide Whether to Say Something When a Client Casually Insults Your Work on a Call
A client said something offhand and insulting on a call, then moved on as if nothing happened while everyone else stayed quiet. This weighs raising it with the client, raising it with your manager, or letting it go, based on how replaceable each side is to the other, and gives you a line to open with if raising it wins.
<context>
On a call, a client made an offhand, mildly insulting comment about your work, {THE_COMMENT}, and moved straight on as if nothing had happened. Nobody else on the call reacted, and now you are deciding whether it is worth raising, with the client directly or with your own manager, or letting it go.
</context>
<task>
**Decide how to handle it:**
1. Assess the comment itself: was it a genuine judgement on the work, a stress reaction, or habitual bluntness from this client
2. Weigh raising it directly with the client against raising it internally against saying nothing, listing what each achieves and what it risks
3. Consider the relationship stakes: how replaceable your firm is to this client, and how replaceable this client is to you
4. Recommend one path and the first sentence you would use to open it, if raising it wins
</task>
<output_format>
- Assessment of the comment: one paragraph
- Options table: option, what it achieves, what it risks
- Recommendation with reasoning
- Opening sentence, if applicable
</output_format> ⚠ human-in-the-loop: you are responsible for the results of using this prompt, not us.