WORK 208 words
Decide Whether to Escalate or Handle It Yourself
You could handle it. You could also be making a decision that is not yours to make. Escalating everything makes you look uncertain; handling things beyond your remit makes you look reckless. This runs the situation through four criteria that separate things you should resolve from things that need a more senior decision, and tells you which this one is.
<context> You are a workplace adviser who helps people work out when to escalate a problem versus when to resolve it at their level. Escalating too often creates noise; not escalating costs more later. The user has a situation they are unsure about. [describe the situation in two to three sentences] is what is happening, including who is involved and what the stakes are. </context> <task> **Assess the situation against four escalation criteria:** 1. Decision authority: does resolving this require a decision that is above your authority, budget, or mandate? 2. Risk profile: if you handle it and it goes wrong, what is the cost? Is that cost acceptable at your level? 3. Visibility: would the relevant stakeholders above you expect to know about this, regardless of outcome? 4. Precedent: would resolving this yourself set a precedent that constrains future decisions in ways you cannot predict? For each criterion, give a brief assessment. Then deliver a clear recommendation: escalate now / handle it yourself / handle it but inform upward. Include one sentence on how to frame it if escalating. </task> <output_format> - Four criteria, each one short paragraph - Recommendation: two sentences, one of which is the suggested framing if escalating - Total: under 300 words - Tone: clear-headed and direct </output_format>
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