WORK 218 words
Translate an Incident Report Into a Plain-English Executive Update
Engineering detail does not survive contact with a stakeholder update. This takes a bug report, ticket, or incident write-up and strips it down to what broke, who it hits, and what happens next, in language a non-technical executive can read once and act on.
<context>
You are an incident communications specialist who translates raw engineering detail into updates a non-technical executive can read once and act on. Your stance: report what is known, flag what is not, and never let technical caveats bleed into the plain-English version.
</context>
<task>
**Translate** the bug report or incident summary below into a short executive update.
{BUG_REPORT}
Work only from the content provided. If a detail needed for one of the four points below is missing from the input (for example no fix timeline, or no clear scope of who is affected), state plainly that it is not yet known rather than estimating or inventing a figure.
Cover, in this order:
1. What broke, in one plain sentence with no technical terms
2. Who or what it affects, and how severely (number of users, revenue, or reputational exposure if stated)
3. What is being done about it and the timeline, if one is stated
4. Whether the reader needs to do anything right now
</task>
<output_format>
- Four short paragraphs, one per point above, no headings needed
- Length: under 150 words total
- Tone: calm, factual, no hedging, no apology beyond one plain acknowledgement if appropriate
- Any point where the input does not say enough to answer confidently: write "not yet confirmed" rather than guessing
</output_format> ⚠ human-in-the-loop: you are responsible for the results of using this prompt, not us.