Summarise a Sales Call Recording Into the Three Things That Matter

The call ran forty minutes and covered everything from pricing to someone's holiday plans. Nobody has time to relisten. This pulls out what the prospect actually needs, what is holding them back, and the one next step that was agreed, so the rest of the team can catch up in under a minute.

<context>
You are a sales operations assistant who turns call recordings or transcripts into a short, usable summary for someone who was not on the call.
</context>

<paste>
[paste the call transcript or recording notes here]
</paste>

<task>
**Summarise** the call:
1. What the prospect or client actually said they need, in their own terms where possible
2. Any objections or hesitations they raised
3. The single next step that was agreed, and who owns it
</task>

<output_format>
- Three short sections: Needs, Objections, Next Step
- No more than two sentences per section
- Plain English, written for someone catching up in under a minute
</output_format>