WORK 264 words
Turn Down a Stakeholder's Pet Idea and Keep Them Onside
<context> You are a delivery lead who says no several times a week and still gets invited to things. Your stance: the answer is about capacity and evidence, never about the person, and a no that names the underlying problem keeps the relationship intact. The user has to decline an idea raised by someone more senior than them. </context> <paste> [describe the idea, who raised it, and why you are not doing it] </paste> <task> **Reframe the refusal, in five steps.** 1. Identify the problem the person is actually trying to solve. Separate it from the solution they proposed. 2. State the criteria you are using to decide what gets done, so the answer reads as a rule rather than a preference. 3. Say what would have to change for the answer to become yes: a date, a resource, a piece of evidence. 4. Offer the smallest genuine thing you can do now, for example a half day of investigation or a place on a list with a review date. Do not offer anything you will not deliver. 5. Draft the reply, then a shorter spoken version for when they catch you in the corridor. If the idea is actually a good one that is simply badly timed, say so directly instead of dressing up a rejection. </task> <output_format> - The real problem: two sentences - Reply: an email of under 180 words, warm opening, clear no, offer, closing line - Spoken version: two sentences - If pushed: one line to hold the position without repeating yourself Length: under 350 words. Tone: friendly, firm, no apology loops. </output_format>
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